Breaking the laws of probability

Many players erroneously believe certain events are due. For example, if the roulette ball lands on a red number five times in a row, some gamblers feel black is due to hit.
It’s true that, over time, 50-50propositions Oike flipping a coin) even out and finish close to the average. But the most likely outcome for the short-term is
anything but average. It’s not unusual to have seven heads and three tails in ten flips of a coin. Even if you take time off work and meticulously keep track
of a million flips, it’s highly unlikely the results will be exactly 500,000 for each. The occurrence of heads and tails will be close to 50 percent, but there
still may be thousands more heads than tails.
How does this example relate to gambling? Don’t get sucked into illusory concepts such as hot dice, cold cards, or streaky machines. This fact is just the principle of random walk at work; short-term fluctuation is normal in any game.
But can you predict that fluctuation or make money off it? Absolutely not!

Forecasting the trends
Some gamblers mistakenly believe that trends develop in some games – and that smart players can spot these trends and use them to predict the future.

To encourage this strategy, casinos even display previous numbers hit on the roulette wheel and give players paper and pencils to track results at the baccarat table. Unless you’re planning a future career as the scorekeeper for the Lakers, such activities are a waste of time. The previous results are only meaningful if
there were a bias in the machine or wheel. But modern casinos are extremely vigilant about regulating all their games, and it’s very rare for non random events to creep into games of chance.

Succumbing to sefective memory
All gambling superstitions and misconceptions share one common denominator – they all lose in the long run. You don’t believe me? Perhaps you have a friend who always wins at slots or crushes the craps tables every trip. The truth is that people do win sometimes – otherwise no one would ever return to the casinos. But I would speculate that an average gambler finishes ahead about one out of every three trips. That’s simply short-term fluctuation at work.

The problem for most people is that they don’t keep records, and it is human nature to recall big wins and minimize losses. Consequently, many gamblers think that they’re winners when actually they’re net losers.

Avansert No-Limit STTs

Det er veldig vanskelig å bli skikkelig god i Single-Table poker turneringer, det er massevis man må lære og trene seg på. Her er noen tips:

 

Hvis du har tålmodigheten til det bør du velge standard Single-Table turneringer i stedet for speed turneringer. 

Gode spillere har en mye større fordel i standard single-table turneringer siden det er mer spill etter flopen. Ved en standard STT, øker blindene sakte nok til at det er nok tid å slå ut andre spillere før turneringen blir en all-in eller fold før flopen situasjon. Stacken vil også være langt mer stabil, altså ikke øke og senke så mye, som i en speed single table turnering. Fordi stacken er mer stabil gir det spillere mer tid til å se hvor gode de er i forhold til de andre spillerne.

 

Ikke vær for liberal om å se flopen ved begynnelsen av turneringen 

Det er alltid bra å kunne se flopen og kanskje dermed fullføre en god hånd men i en STT går blindene opp så fort i forhold til stacken, faktisk mer en i en vanlig ring game. I motsetning til i en standard ring game er det ikke mye nytte med "drawing" hender i de tidlige rundene av en sit and go turnering.

 

Ikke bli nervøs når blindene blir store

Mot slutten av turneringen må man spille aggressivt for å ha noen sjanse av å vinne. Mange middels spillere begynner her å bli nervøse og folder for mye mens de venter på et par med ess eller lignende for å gå all-in med. I realiteten burde spillere se etter alle muligheter til å stjele blindene siden det er en god måte å ta pengene fra motstanderne uten å måte gå til showdown.

 

Ha en skremmende stack

Det forrige tipset viste hvor viktig det er å stjele blinds i en poker turnering. Det er nesten umulig å stjele blinds hvis stacken din er kun dobbelt så stor som big blind siden det er meget sannsynlig at i hvert fall en av blinds spillerne hvil gjøre en call på deg. Spillere elsker å slå hverandre ut av poker turneringer og meste parten av tiden så vil blinds posisjonen ha pot odds i sin fordel for å gjøre call på deg. For å ha en god mulighet til å stjele en blind må stacken din være minst tre ganger så stor som big blind og helst fire ganger så stor. Å ha en chip stack på denne størrelsen er nesten like viktig som å ha noen chips i det hele tatt. Så hvis stacken din har falt ned til under 4-blinds må du virkelig spille aggressivt for å få den opp igjen selv om hånden din er temmelig håpløs.

 

Pot Odds er utrolig viktig ved slutten av turneringen

Du kan ikke forvente å ha noen store fordeler når du går all-in mot en annen spiller. Selv om man kun har en liten positiv edge med kortene sine bør man gjøre en call. For eksempel la oss si at du sitter i big blind posisjonen med 10 spar og 7 spar. Blinds er 200-400 og noen i midt posisjonen går all-in for 950 og andre spillere gjør fold, burde du gjøre en call?

Absolutt. Ved å gjøre en call setter du kun inn en ekstra 550 chips i hva som nå er en 2100 chip pot. Du trenger da kun en 26.1% sjanse av å vinne for at det er gode odds. Selv om motspilleren sitter med A spar og K spar har du fortsatt gode nok odds til å gjøre en call med disse kortene.

Det er veldig nyttig å vite hva oddsen er for visse hender mot andre hender all-in pre-flop. For eksempel, to høye kort som A hjerter, K kløver vil i snitt ha en 66% sjanse av å vinne mot to lave kort som 6 spar, 5 ruter. En liten pocket par har omtrent 55% sjanse mot to høye kort. Som sagt er det veldig viktig å ha en god forståelse for hvor sterk hver hånd er.

 

Det kan være umulig å tjene penger ved de store Single Table Turneringene

For de fleste spillere er ikke dette vesentlig siden få spillere spiller STT for mye mer en $100+$9 buy-ins. Men for de virkelig store turneringene, som $200+$15 eller $500+$30 kan det være ekstremt vanskelig å tjene regelmessig med penger, spesielt ved speed Sit and Go’s. For det første er de andre spillerne meget gode. De fleste spillere som spiller for sånne high-stakes er profesjonelle spillere eller i det minste veldig seriøse amatør poker spillere. Å kunne ha en edge som vil føre til god gevinst mot disse poker spillerne er nesten umulig.

Den andre faktoren er at i motsetning til ring poker spill så er det ingen grense på hvor mye det koster å være med. Spillere i en $5-$10 ring poker spill betaler nesten samme mengde rake som spillere i en $50-$100 spill fordi de fleste poker rom setter en maksimum rake på $3, og $3 ut av en $1000 pot spiller ikke noen særlig rolle for de fleste spillere!

I motsetning øker rake i en STT kontinuerlig og med en stor mengde. Spillere ved en $200 Sit & Go turnering betaler opp til $15 i rake for hver turnering og spillere ved en $500 turnering betaler $30 til poker rommet hver gang de gjør en buy in.

Getting an edge on the house edge

It’s a fact: In most casino games, the house has the edge. But you can get an edge over the casino in two ways:
– Using match play coupons to double your fun.
You can often find match play coupons in the free fun books distributed by many casinos. Rip these coupons out and tuck them underneath your bet. In most cases, they essentially double your wager without having to risk any more money.
– Taking advantage of promotions.
Promotions can be the best way to secure a positive expectation. Here are a couple of examples: I have played at several casinos where they changed the rules for a short period of time and paid out 2 to 1 on all blackjacks. This change tipped the odds enough so that even basic-strategy players had nearly a 2 percent edge over the house.

Another great promotion was when the Pioneer Casino in Laughlin, Nevada, offered Double Jackpot Time on some slot machines. Twice an hour, for a short period of time (approximately 30 seconds), they generously doubled the payout on certain jackpots. Most people shrugged off this opportunity as just another marketing gimmick, but it was verylucrative. A friend of mine made six figures a year there playing only a few minutes every hour.

Finding out about these great deals isn’t easy. However, one helpful resource for casino promotions and coupons is the Las Vegas Advisor. Another tactic is signing up for casino mailing lists to keep abreast of upcoming special events.

Multi-Table No-Limit Poker turneringer

Multi-Table No-Limit Turneringer

POKER STRATEGI

Populariteten av no-limit hold’em turneringer blir stadig større og større. Dette er, til en stor del, forårsaket av WSOP (World Series of Poker) og World Poker Tour. Mange mennesker ser disse turneringene på TV og har lyst til å prøve å spille i en poker turnering selv for sjansen av å vinne de store jackpottene. Faktisk så er meste parten av Texas Hold’em spilt i turneringer nå nå til dags i stedet for på standard poker bord, "ring" poker.

No-Limit Texas Hold’em turneringer har en helt vanvittig "variance", det vil si at "stacken", pengene du har å spille med, går opp og ned mye mer en i en vanlig "ring" Texas Hold’em spill, altså en standard online poker bord. Grunnen til denne svære svingen på stacken er at innsatsene er så store preflopp spesielt mot slutten av turneringen. For eksempel en Ess Konge mot "pocket" par er en veldig vanlig kamp sent i en poker turnering.

Jeg sier ikke at dere ikke burde spille i poker turneringer men ikke tro at disse turneringene er kun basert på ferdigheter, det er mye flaks involvert også. Man må ha flaks for å vinne en no-limit Texas Holdæem turnering fordi man må vinne så mange risikable 50-50 hender for å ha noen sjanse av å komme til finale bordet i det hele tatt.

 

Begynnelsen av turneringen

Strategen i Texas Hold’em turneringer er ganske forskjellig fra en no-limit Hold’em ring poker spill. Det er ikke så lett å bløffe seg til en pott fordi de andre spillernes stacks er mindre i forhold til potten. Også fordi du har likså mye å risikere som du har å vinne ved å bløffe mister det mye av sin verdi uansett.

Dette kan virke ganske forvirende. La oss si at du prøver å bløffe deg til 1000 chips ved en 1000 chip pot og du regner med at du har en 50-60 % sjanse av suksess med bløffen. Mange ville tro at dette er verd risikoen, men det er ikke riktig siden de 1000 chippene du kan vinne er verd mye mindre en de 1000 chippene du kunne tape hvis det går galt. Hvis du har en stack på 2000 chips og faller ned til 1000 svir det og affekterer spillet ditt men å gå opp til 3000 spiller ikke så stor rolle siden chippene i en poker turnering ikke betyr penger. Den eneste måten chips tilsvarer penger i en poker turnering er enten om du taper alle chippene eller vinner alle av dem. Hvis du taper halvparten av chippene er du halvveis ut av turneringen men hvis du vinner 100 chips hjelper det bare litt mot å vinne.

Dette betyr ikke at du skal spille tight men at du ikke bør ta unødvendig risko heller. I en poker turnering går blindene opp veldig fort så hvis du ikke vinner noen potts taper du uansett i det lange løp. Mot slutten av en poker turnering kan du tenke på å vinne pots for å vinne hele turneringen men i begynnelsen må du vinne potts bare for å overleve.

I begynnelsen av poker turneringen burde du derfor ikke ta for store risikoer, stort sett så er det beløpet man vinner ikke værd sjansen man tar, hvis det er billig å se en flop så gjør det med gode kort eller hvis noen går all in preflop og du sitter med AA burde du absolutt spille. Men jeg ville advare mot å bløffe i en poker turnering, de andre spillerne vil fort vite når du bløffer og de fleste spillere er langt mer aggressiv i en poker turnering uansett, så det er ikke verd risikoen!

 

Midten av poker turneringen

Mot midten av poker turneringen trenger du å øke tempoet litt. Fordi blindene blir større er det mye viktigere å kunne stjele noen blinds fra motstanderne og det er her at "gap" konseptet blir veldig viktig. Det tar en mye svakere hånd enn vanlig for å gjøre en raise og stjele blinden men de andre spillerne må ha en bedre hånd en vanlig til da å call din raise. Midten av turneringen introduserer "survival mode" konseptet.

Meste parten av tiden prøver du å bare å overleve denne delen av turneringen og øke stacken din. Du burde unngå situasjoner hvor du må gå all in bortsett fra hvis du er temmelig sikker på at du sitter med den beste hånden, men meste parten av tiden burde du bare prøve å spille gjevnt og forsiktig og stjele noen gode blinds og presse andre spillere.

Hvis du har en stor stack allerede kan du benytte deg av de andre spillernes "survival mode" til å presse dem. Ta kontroll av spillet og sett spillere inn i all-in situasjoner hvor de risikerer å bli slått ut av turneringen mens du kun risikerer å miste noen chips. Du burde ikke gjøre dette for mye, stjel for all del noen potts men ikke hele tiden sånn at de andre spillerne ikke bar gir faen og spiller mot deg hele tiden, du vil fortsett tape ganske ofte selv med gode kort, spesielt mot dårlige spillere som gjør call på alt!

 

Mot slutten av turneringen 

Mot slutten av turneringen er hvor du må ta noen større sjanser for å ha noen sjanse av å vinne hele turneringen. Ved dette stadiet er blinds ofte så høye at spillere som er short-stacked ofte gør all in preflop. Generelt hvis du går all-in bør du ha ett Ess med en god "kicker" kort eller et par på hånden. Hvis du har ett ess med en god kicker har du fordel mot hender som ikke er par og nesten garantert dominerer du motspillerens hånd hvis de ikke har par. Hvis du har par har du en liten fordel over andre hender som ikke er par og en stor fordel over mindre pocket par.

Generelt hvis du har en brukbar hånd er det best å bare skyve alle chippene inn preflop. Når du har en liten stack kan du risikere å miste chippene dine på blinds. Når flopen kommer er det en stor sjanse for at den ikker er perfekt for deg men ved å satse alle chippene preflop har du en brukbar sjanse til å stjele blindene og du unngår sjansen av å bli presset ut av noen med flere chips etter flopen.

Getting good odds at the casino

Paying less than the true odds
Another way the casino makes money is to payout less than the true odds. Take roulette: With 38 numbers on the wheel, your odds of guessing the winning number are 37 to 1. So you bravely place a $100 bet on a single number and hit it. Congratulations! After you quit jumping up and down and kissing the cocktail server, dealer, and anyone else who couldn’t quickly escape, you collect $3,500. But, wait a minute. $3,500 means a payoff of 35 to 1. What happened to the true odds of 37 to 1?The fact is, even though you win, your payoff is less than the true odds. The bottom line? Casinos take $200 out of every $3,800 wagered, which leaves the house with a hefty edge of 5.26 percent.

Muddling the odds
Casinos offer three types of games – games with fixed odds, games with variable odds, and games where skill can affect the odds. They all have different styles of play and appeal to different kinds of gamblers. Although you should naturally gravitate toward the games that are the most fun for you, you need to be clear on the three classes of games. This section looks at the three types more closely Games with fixed odds When the odds are fixed (not subject to change), the bean counters in the back room can calculate exactly how much each of these games wins for every $100 gambled. That’s because, no matter how much gamblers vary their play, the casino has the same edge. The house seldom has a losing day on games with fixed odds, such as Slots, Craps, Keno and Roulette.

Even though the profits fluctuate each day (due to short-term luck), casinos can easily forecast for the long run because they have hundreds of machines and tables all operating at once. Games with flariabfe odds In this classification, the odds change, depending on how well gamblers play their cards or place their bets. Several of these games may yield better odds for smarter players. But the gain in these games can only go so far because over the long run, the odds still strongly favor the house. In other words, even if you play better than anyone else at the table, these games can’t be beaten.
Some examples of these games include
– Pai Gow poker
– Three Card poker
– Let It Ride

Games where skills affect the odds
A few games reward skillful play and allow a tiny minority of gamblers to get an edge over the house. These games are variable-odds games, but they offer an advantage that the others don’t: Gamblers actually have a chance to win money in the long run. But don’t think you can walk in off the street and start pocketing Ben Franklins. Winning requires study, discipline, patience, and practice. Here are the games where skill can get you over the hump:
– Blackjack
– Video poker
– Regular poker
– Sports betting
– Horse racing

Poker turneringer

Turnerings Poker blir stadig mer populært. Poker har vært spilt i over 100 år men turnerings poker er relativt nytt. I 1972 var topp premien i World Series of Poker kun $80,000, mens "buy in" var $10,000!! I 2005 tok Joseph Hachem hjem $7.5 millioner da han vant!! Grunnen for denne økningen i premiepenger er nummeret spillere som nå er med og spiller turnerings poker. I 1972 var det kun 8 deltagere i WSOP mens 829 entret i 2003.

Personlig er jeg ikke veldig begeistret for turnerings poker. TV har fått turnerings poker til å virke meget glamorøst og en poker variant hvor det er alt om poker ferdigheter. I realiteten trenger man mer lykke i turnerings poker enn ved et alminnelig poker bord (ring game). I et typisk no-limit poker spill hvor man begynner med $2000 hva er sjansen av at du går hjem med $2 millioner ved slutten av kvelden, vel bortsett fra hvis noen veldig rike idioter setter seg ned ved bordet ditt er det sånn cirka null! I turnerings poker derimot begynner alle spillerne med $2000 og hvis det er 1000 spillere med må du vinne 2 millioner i chips for å vinne turneringen, og mens det er mulig er det ikke lett uten at du har en god del flaks på din side!

Hoved grunnene til at jeg foretrekker å prøve å vinne poker pengene mine ved et alminnelig ring game i stedet for i en poker turnering er:

    1. Jeg er god nok til å vinne penger meste parten av tiden på et vanlig poker bord mens i turneringer er det enten store penger eller ingenting.
    2. Hell spiller en mye mindre rolle ved et standard poker bord enn det gjør i en poker turnering.
    3. Det er mye letter å vite om du spiller bra i et standard poker spill enn det er i en poker turnering, for eksempel en god turnerings poker spiller kan lett gå 10             turneringer uten å vinne noen som helst uten å egentlig vite om de spilte bra eller dårlig.

 

Selv om jeg foretrekker å spille ved et standard poker bord liker jeg innimellom fortsatt å spille poker turneringer og grunnen for dette er at de er kjempe artig å spille i. Selv om jeg nevnte at hell har en større effekt i en poker turnering må du fortsatt spille veldig bra poker for å vinne. Det er noen ting som er viktigere i turnerings poker sammenlignet med et standard poker spill:

    1. Dine chips har en helt annen realtiv verdi. I et standard poker spill burde du se hver $ som å ha samme verdi. Dette er ikke alltid sant i en turnering. Når man starter med 1000 chips er de tusen mye mer verdifulle en de neste tusen du vinner. Man har ikke muligheten til å gjøre en rebuy og man må ha chips for å                 overleve i turneringen. Ved begynnelsen av turneringen burde du være veldig forsiktig med å gå all-in fordi selv om du vinner er du ikke egentlig i en mye bedre         posisjon mens senere i turneringen må du satse mer ellers taper du pengene dine i blinds, fordi blinds går opp hele tiden.
 
    2. Det er mye viktigere å ha dominerende hender i turnerings poker. Senere i turneringen vil blinds være så høye at de fleste hender er all-in preflop. Det er da    essensielt å ha hender som dominerer andre hender. Høye pocket par er gode fordi de dominerer mindre pocket par og ess med en god kicker er også en veldig god hånd fordi den dominerer så mange andre hender. Mange spillere gjør feilen av å satse veldig stort med lave pocket par som 55. I realiteten er lave pocket par kun gode for å  prøve å stjelen blinds. Hvis noen gjør en call mot dine lave pocket par har du antagelig kun en 50% sjanse av å vinne og det er for risikabelt!

The intersection of statistics, probability, and the odds

To be a successful gambler, you must understand the intersection of statistics, probability, and the odds. In simple terms, that means you need to understand how likely something is to happen (statistics), how likely that it can happen to you (probability), and what you’re going to get out of it, if it does happen (odds). With a grasp of these concepts, you’re ready to tackle the casino with realistic expectations, and you can understand why some games should be avoided.

The best example to start with is the coin flip. You probably know that heads and tails each have a 50-50shot at turning up. As I say in the previous section,
you can communicate the probability of the flip in terms of odds. In the case of a two-sided coin, your odds of flipping heads are 1 to 1. In other words, with
two possible events (outcomes), you have one chance to fail and one chance to succeed. Clear as mud? Here’s another example. Consider the roll of a sixsided
die. What are the odds that you’ll roll a 3? The ratio is 1in 6, so the odds are 5 to 1.

Odds are, you’ll hear the word odds used in other contexts. For example, the amount of money a bet pays compared to the initial bet are sometimes called odds too. But don’t confuse payout odds with true odds. True odds refer to the actual chance that a specific occurrence will happen, which is usually different from the casino payout odds.

Coming to terms with the concept of luck

When I told a friend I was writing this article, he laughed and said that “only dummies would ever gamble.” I smiled to myself. Although it’s true that most people who gamble do lose, the real dummies are the ones who take on the casinos without first educating themselves especially on concepts about probability and odds, understanding the house edge, and identifying which games offer the best chance for success.

Unfortunately, too many newbie gamblers rely on luck to guide their experiences. Casinos can be an easy place to burn through money, so your best chance for hanging on to that hard-earned cash is through a little dose of knowledge. But, you wonder, when it comes to striking it rich in the casino, isn’t there such a thing as luck? Technically, the answer is yes – but don’t count on your rabbit’s foot to keep you on the path to riches over the long haul. The term luck can describe many situations, especially in gambling.

Someone may have a lucky run at the baccarat table, or maybe your Aunt Rosemary plays a lucky slot machine that never loses. But in order to have a realistic perspective of your chances in the casino, you need to view luck in rational and mathematical terms: Luck is a temporary fluctuation or deviation from the norm. In the short run, you may perceive that you got real lucky when the dealer busted eight hands in a row at blackjack. But in reality, such an event is just normal fluctuation – also known as a random walk – such as when the stock market drifts one direction or another. For example, in Caribbean Stud poker, for every $100 you wager, you can expect to lose about five bucks. Yet over the short run, anything can happen.

You may get lucky and finish the day ahead – or you may get unlucky and lose far more than $5. In a purely mathematical sense, neither of these results has anything to do with luck. They are simply the normal consequences of fluctuation. For example, try flipping a coin. Half the time it should be tails and half heads. But over a short-term sampling, it can veer far away from 50 percent.

Maintaining a Safe and Secure Environment

In today’s massive casinos, five-star hotels merge with gargantuan, themed buildings, encompassing entire city blocks and housing restaurants, bars, theaters, nightclubs, gaming tables, slot machines, ATMs,snack bars, gift shops, and even the occasional theme park. A casino’s security division, therefore, must function much like the police department of an entire town. This article explains who the security personnel are, lets you in on who’s watching you, and details how you can be proactive to protect yourself when betting your hard-earned money.

Security personnel: The human touch
In the old days, casinos simply had hired muscle watch after the owners’ millions. These days, casino security folks are considered important members of a casino’s floor team. Because it’s a dynamic and demanding job, casino security has become a true career; casinos offer competitive salaries and benefits so they can hire people who are mentally and physically fit. Security staffs have a two-pronged task:
– Protect the casino’s property
– Safeguard the casino’s guests
Unfortunately, a security employee’s job is made less agreeable by the fact that one task doesn’t always go hand in hand with the other. For instance, some guests are also out to separate a casino from its money, either through cheating or through faking an injury in crowded conditions. The responsibilities of security employees range from viewing the rows of surveillance cameras in high-tech rooms to patrolling the casino floors, constantly on vigil for fights, thieves, drunks, and other disturbances.

Surprisingly, security also keeps a close eye on the help – casino employees have initiated many cheating scams over the years. You can easily spot the security staff; they’re always available to help you
resolve a conflict or point you in the right direction. Even though every casino is different, security staff typically wear a uniform that is quasi-military, with a shirt that says SECURITY or at least a nametag or badge that identifies them as such. Other identifying features include a walkie-talkie, a badge, and possibly a gun. Keep the gun in mind the next time you feel the urge to help yourself to the dealer’s chips.
Bigger hotels can have several dozen security officers working at the busiest times of day and a supervisor in each major area of the casino who manages the team. Security supervisors must wear many hats, including the hat of a diplomat. Their staff is on the front lines, both protecting and ejecting guests, and when the occasional temper flares or a misunderstanding arises, the security supervisor must wade in to render an on-the-spot verdict.

Surveilance: The eye in the sky
On-site security personnel at a casino can only see so much when trying to protect the casino and its guests. To assist them in their daily rounds, security personnel rely on electronic surveillance – the eye in the sky. One-way glass conceals thousands of digital cameras in any casino. Some are hidden where you least expect them. Others are prominent, large, and noticeable so that they serve as warnings. Technology is such today that sophisticated cameras can see not only a player’s face but also the cards in his or her hands and even the serial numbers on dollar bills. On-site security personnel can view banks of television screens to identify cheats and save casinos millions of dollars each year.
In the most brazen scenarios, a nickel-and-dime thief reaches over from his machine to grab grandma’s slot tokens. The cameras capture his attempt, and the thief is quickly arrested. In less obvious but equally common situations, security personnel carefully observe, identify, and apprehend cheats and cons.
Although most surveillance is for the detection and prevention of cheating and swindling, the eye in the sky also protects honest gamblers from slick crooks prowling the casino for easy prey. The newer casinos have cameras outside the building, such as in the parking garages, to cast the safety net farther for you.

Meeting the Casino’s Cast of Characters

A vast and sometimes complicated hierarchy of employees with a variety of titles, responsibilities, and even different styles of dress populates a casino. These workers simultaneously cater to the needs of the guests and the casino owners. No matter who they are, the casino employees all have one goal in common: to provide you with ample opportunities to try your luck against the unevenly-stacked house odds.

Casino employees are usually pleasant, professional, and well-trained individuals (after all, if you’re treated with courtesy and respect, you’re more likely to stay – and spend -longer). In this section, I introduce you to the pleasant cast of characters you may encounter, and I explain their unique roles. With this knowledge, you’re better equipped to take advantage of their services to your advantage.

In the pits: Serving the table players
As you explore the responsibilities of the various casino personnel, it helps to split the casino into two parts:
– The area where slot machines appear in endless rows.
– The area where you play table games, such as blackjack, craps, or roulette.

The casino arranges the tables in clusters, similar to wagon trains encircled to protect against an attack. These groups of tables are known as pits. Each pit is designed to be an autonomous, fully functioning business, equipped with a variety of table games and a small community of casino personnel that is always willing to usher your dollar bills into the casino coffers.

Pit bosses
Pit bosses are smartly attired, experienced professionals who are responsible for all the gaming operations in their assigned pits. As the name implies, pit bosses are just that: bosses. They supervise floorpersons (see the next section), dealers (see the section “Dealers”), and the garners within their pit.
Theirs is a very detail-oriented job, requiring not only intimate knowledge of all aspects of the games but also the ability to keep track of thousands of dollars flowing through their spheres of influence. Even though the average gambler probably doesn’t have much contact with a pit boss, in the event of a serious dispute, the pit boss is the one who steps in to settle matters. Among other tasks, pit bosses monitor credit markers, or the amount of credit extended to you, and they dispense camps, such as free meals or shows, doled out according to an elaborate formula based on the number of hours you play
and the amount of money you wager.
Winning or losing vast sums of money often ignites supercharged emotions. Another responsibility of the pit boss is to make sure those emotions don’t explode into conflict. The pit boss is there to congratulate as well as to calm, to soothe as well as to strong-arm. The pit boss’s job is part security staff, part supervisor, part gambling expert, and part public relations manager.

Floorpersons
Reporting to each pit boss (see the previous section) are several other suits known as floorpersons. The main difference from pit bosses is that floorpersons are in charge of only a couple of tables in the pit and report directly to the pit boss. They dress and act like the pit boss, and you typically can’t distinguish between the two without asking. Both of them make sure that proper casino procedure is followed. These procedures include refilling dealer chip racks, monitoring markers, and handing out comps, all while remaining cool and calm.

Dealers
For most people, gambling is a social sport. Because the machine games are a more solitary venture, many players prefer the camaraderie of table gaming. Dealers are at the center of this emotional wheel of fun. Excellent customerservice skills are a requirement; after all, dealers stand on the front line when it comes to irate, belligerent, or inebriated gamblers. Even during high-pressure situations, dealers must promote a relaxed and pleasant atmosphere.
Dealers have their fingers on the pulse of the casino – figuratively and literally. Their hands, after all, deal the blackjacks and the full houses and take the money you lose or payoff your winners. Theirs is a high-pressure job with a demanding audience. Overseeing several players at a table, dealers must be confident in their gambling knowledge. They must know who wins, who loses, and how much to payout on each hand. Many gamers mistakenly believe that dealers simply shuffle and deal cards, but dealers must also handle dice, chips, and money – accurately and quickly.
Dealers have a wide range of personalities. Some are polite and ebullient, others efficient and brusque. Although finding a compatible dealer doesn’t change the cards or the size of your winnings, it can make your gaming experience more enjoyable and, sometimes, that’s as much as you can ask for. You can spot a good dealer by his or her smile, humor, demeanor, and often the size of the crowd at the table. When you find one you like, sit down, but remember the dealer has no control over the outcome. Most dealers prefer that you win because they make their money primarily from tips.

Slot employees: The reel dealers
The average American casino makes nearly two-thirds of its profits from its various slot machines. Much is at stake along the rows and rows of clingclanging slot machines and electronic games. Therefore, casinos are diligent when it comes to maintaining and stocking them for long-term play. Just like the pit bosses and dealers who watch over the table games (see the previous section), the staff members assigned to the slot machines – the slot attendants and the slot supervisors – keep a careful eye on their vast realm.

Slot attendants
The person you’re most likely to deal with if you have a problem or question about your machine is a slot attendant. Slot machine attendants are on constant vigil, ever watchful for the next jackpot or flashing light requesting service. They’re usually wearing a uniform and sometimes push carts with oodles of money so they can give change to bettors in need. The attendants are the perfect people to ask if you’re not sure how to play a particular machine; they know every bell, cherry, and bar like the back of their hand.
Ifyou need change, assistance with a game, or simply a bill that’s just a tad crisper than the one you have, summon a slot attendant, who’s usually at your beck and call. However, if a machine needs repair, the slot attendant calls a slot technician.

Slot supervisors
The slot supervisor rules the realm of the slot machines, managing employees and overseeing the maintenance and upkeep of the machines. The slot supervisor generally has several slot attendants as direct reports. For casual gamblers, slot supervisors normally play a part in your life only if you hit a jackpot that can’t be paid out in coins.